Shipping terms

Shipping terms

Our low cost delivery charges are to Wales and England mainland addresses only. If under our approval terms you wish to return a product you can either return it to our factory or we can provide you with a price from one of our delivery companies for a cost. If you want delivery to Scotland South of, and including, Dundee to Glasgow we can arrange that for an additional £20, however our 15 working day promise will not apply, but we do expect to deliver in less than 12 working days. For delivery to Scotland South of, and including, Dundee to Glasgow please call us to make arrangements for paying the extra £20.


Delivery before christmas is only possible to certain post code areas if ordered before 17th december 2018.

The following post code areas cannot be delivered to before Christmas:

DT, SP, BH, SO, PO, RH, BN, DD, KY, EH, TD, PH, PA, FK, G, KA, ML, DG, CA, LA, EX, TQ, TR, PL, LL, SY, SA, LD, CT, ME, TN, NE, DL, DH, SR, TS and YO.

If you have paid for an order after the 17th December 2018 we may not be able to guarantee delivery before the 24th December. Please call to confirm if delivery is possible on 01572 755110.

Our factory is closed from the 21st December to the 7th January, and therefore these are not working days in the context of our "working days" delivery promises.

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